All work

Real estate · Salem Elite Realty · Real Estate Operations System

“Every new client needs photos of the right properties. If they don't buy the first time, we go back, dig up the same request and try to find them something new.”

«كل زبون جديد لازم نبعتله صور العقارات المناسبة، وإذا ما اشترى من أول مرة، منرجع ندور على نفس طلبه ونحاول نلاقي له عقار جديد.»

01

The problem

Leads arrived through different channels, while property matching and follow-up relied on manual effort. Marketing activity also needed a clearer connection to the sales process.

02

How it worked before

  • WhatsApp conversations
  • Instagram DMs
  • Property photos sent by hand
  • Manual property search
  • Scattered lead follow-up
  • Properties in separate sources
  • Ads disconnected from client data

The problem wasn't organizing properties. The whole client cycle wasn't connected.

03

The system

The system brings property records, photos, leads and client requirements into one workflow. A CRM helps the team track each relationship beyond the first property match, while an AI agent connected to Meta Ads supports campaign work using the company's property information and target-client profile.

What we built
  • Website
  • CRM
  • Property management
  • AI agent
  • Meta Ads
04

The new workflow

Before
  1. Lead
  2. WhatsApp
  3. Search manually
  4. Send photos
  5. Lose context
Now
  1. Lead
  2. Customer profile
  3. Requirements
  4. Properties
  5. Follow-up
  6. New matches
  7. Campaigns
05

Inside the system

Operations / Clients
  • Clients
  • Properties
  • Matches
  • Campaigns
  • Reports
Active leads
128
Matched this week
37
Follow-ups due
12
ClientRequirementBudgetStageNext step
Lead #10423-bed · Achrafieh$320–380kMatchedSend 4 matches
Lead #1039Office · Downtown$1.2k / moFollow-upCall Thursday
Lead #1031Villa · Metn$650k+RequirementsConfirm budget
Lead #10272-bed · Hamra$210kNew matches2 new listings
Lead #1020Land · Batroun$400kPausedRevisit in 30d
Website / Home
Real estate

Find the right property.

Location
Type
Budget
Search
  • 3-bed apartmentAchrafieh
  • Villa with gardenMetn
  • Sea-view duplexJounieh
Operations / Campaigns
AI agent · campaign suggestion

Promote 3-bed units in Achrafieh

37 active leads match this profile. 6 listings fit the budget range.

Location
Beirut · 10 km
Interest
Family apartments
Budget signal
$300–400k
Approve campaignEdit

Runs only after approval · Meta Ads

Illustrative interface · client data withheld

06

The result

The whole client cycle now lives in one system. No documented metrics yet, so we don't publish any. The proof is the system and the workflow it created.

Start with a conversation

What should work better in your business?

Tell us where work gets stuck, what your team repeats manually, or which tools fail to connect. We'll start by understanding the problem—not by assuming the solution.